Customer Service

Our customer service is designed to make credit card and check serviecs processing easier, more convenient, and more productive for you. With knowledgeable customer service representatives available via telephone 24 hours per day, seven days per week, you'll always be able to get the answers you need, when you need them. Our representatives can help you with questions about transfers of money into your designated account, monthly statements, chargeback and other requests, and issues that face merchants every day. Call (800) 910-2265 or click here to request more information.

Terminal Help Desk Support

If you have any questions about your point of sale (POS) credit card or check services terminal, need to schedule telephone training for you or your employees, need to replace broken equipment, or need additional supplies, our terminal help desk is here to provide any assistance you need to keep your point of sale terminals up and running at all times. Call (800) 910-2265 or click here to request more information.

E-mail Us

Just e-mail us your questions or comments. We'll get back to you with the information you need.

To learn more about us, or to establish a merchant account, you may contact your authorized Services Sales Office listed below: Mid Atlantic Processing 400 Red Brook Boulevard Owings Mills, MD 21117 Tel: 410-701-2000 or Toll Free (800) 910-2265 Fax:800-930-3940 For new Agents please dial Extention 4136